{"id":1077,"date":"2026-07-21T09:42:05","date_gmt":"2026-07-21T07:42:05","guid":{"rendered":"https:\/\/success-lab.fr\/?page_id=1077"},"modified":"2026-07-30T13:10:54","modified_gmt":"2026-07-30T11:10:54","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/success-lab.fr\/index.php\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; 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align-items:flex-start; }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  @media (prefers-reduced-motion: reduce){<!-- [et_pb_line_break_holder] -->    html{ scroll-behavior:auto; }<!-- [et_pb_line_break_holder] -->    *{ transition:none !important; }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  a:focus-visible, button:focus-visible{ outline:2px solid var(--c1); outline-offset:3px; border-radius:6px; }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  \/* ===== MENU IDENTIQUE A LA PAGE ACCUEIL ===== *\/<!-- [et_pb_line_break_holder] -->  header{position:fixed;top:0;left:0;right:0;z-index:200;padding:22px 34px;display:flex;justify-content:space-between;<!-- [et_pb_line_break_holder] -->    align-items:center;transition:all .45s var(--ease)}<!-- [et_pb_line_break_holder] -->  header.scrolled{background:rgba(7,7,15,.72);backdrop-filter:blur(16px);border-bottom:1px solid var(--line);padding:14px 34px}<!-- [et_pb_line_break_holder] -->  .logo{font-family:\"Anton\",sans-serif;font-size:1.5rem;letter-spacing:.5px;text-transform:uppercase;display:flex;align-items:center;gap:11px}<!-- [et_pb_line_break_holder] -->  .logo .dot{width:13px;height:13px;border-radius:3px;background:var(--grad);box-shadow:0 0 18px var(--c3)}<!-- [et_pb_line_break_holder] -->  .logo b{font-weight:400}<!-- [et_pb_line_break_holder] -->  .logo b span{background:var(--grad);-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent}<!-- [et_pb_line_break_holder] -->  .logo img.brand{height:46px;width:auto;display:block}<!-- [et_pb_line_break_holder] -->  .foot .logo img.brand{height:34px}<!-- [et_pb_line_break_holder] -->  .curtain img.brand-lg{height:92px;width:auto;opacity:0;animation:clIn .6s .1s var(--ease) forwards}<!-- [et_pb_line_break_holder] -->  @media (max-width:560px){.logo img.brand{height:38px}.curtain img.brand-lg{height:66px}}<!-- [et_pb_line_break_holder] -->  .logo{gap:12px}<!-- [et_pb_line_break_holder] -->  .logo-word{font-family:\"Anton\",sans-serif;text-transform:uppercase;font-size:1.5rem;letter-spacing:.5px;<!-- [et_pb_line_break_holder] -->    background:var(--grad);-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent}<!-- [et_pb_line_break_holder] -->  .sl-nav{display:none!important;gap:26px;align-items:center}<!-- [et_pb_line_break_holder] -->  .sl-nav a{font-size:.94rem;font-weight:500;color:#fff;position:relative;white-space:nowrap}<!-- [et_pb_line_break_holder] -->  .sl-nav a::after{content:\"\";position:absolute;left:0;bottom:-7px;height:2px;width:0;background:var(--grad);transition:width .3s var(--ease)}<!-- [et_pb_line_break_holder] -->  .sl-nav a:hover::after{width:100%}<!-- [et_pb_line_break_holder] -->  .head-right{display:flex;align-items:center;gap:14px}<!-- [et_pb_line_break_holder] -->  .burger{display:flex!important;flex-direction:column;gap:6px;background:none;border:0;cursor:pointer;padding:6px}<!-- [et_pb_line_break_holder] -->  .btn.sl-hidem{display:none!important}<!-- [et_pb_line_break_holder] -->  .burger span{width:28px;height:2px;background:#fff;border-radius:2px;transition:transform .35s var(--ease),opacity .3s}<!-- [et_pb_line_break_holder] -->  .burger.open span:nth-child(1){transform:translateY(8px) rotate(45deg)}<!-- [et_pb_line_break_holder] -->  .burger.open span:nth-child(2){opacity:0}<!-- [et_pb_line_break_holder] -->  .burger.open span:nth-child(3){transform:translateY(-8px) rotate(-45deg)}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  \/* ===== MENU MOBILE ===== *\/<!-- [et_pb_line_break_holder] -->  .mobile-menu{position:fixed;inset:0;z-index:140;background:rgba(7,7,15,.98);backdrop-filter:blur(18px);<!-- [et_pb_line_break_holder] -->    display:flex;flex-direction:column;justify-content:flex-start;padding:104px 26px 40px;overflow-y:auto;<!-- [et_pb_line_break_holder] -->    opacity:0;pointer-events:none;transform:translateY(-14px);<!-- [et_pb_line_break_holder] -->    transition:opacity .35s var(--ease),transform .35s var(--ease)}<!-- [et_pb_line_break_holder] -->  .mobile-menu.open{opacity:1;pointer-events:auto;transform:none}<!-- [et_pb_line_break_holder] -->  .mobile-menu a{font-family:\"Anton\",sans-serif;text-transform:uppercase;font-size:1.5rem;letter-spacing:.5px;color:#fff;<!-- [et_pb_line_break_holder] -->    display:flex;align-items:center;justify-content:space-between;padding:19px 2px;border-bottom:1px solid var(--line);<!-- [et_pb_line_break_holder] -->    opacity:0;transform:translateY(12px)}<!-- [et_pb_line_break_holder] -->  .mobile-menu a::after{content:\"\u2192\";font-family:\"Inter\",sans-serif;font-size:1rem;color:var(--c1);opacity:.65}<!-- [et_pb_line_break_holder] -->  .mobile-menu.open a{opacity:1;transform:none;transition:opacity .45s var(--ease),transform .45s var(--ease)}<!-- [et_pb_line_break_holder] -->  .mobile-menu.open a:nth-child(1){transition-delay:.06s}<!-- [et_pb_line_break_holder] -->  .mobile-menu.open a:nth-child(2){transition-delay:.12s}<!-- [et_pb_line_break_holder] -->  .mobile-menu.open a:nth-child(3){transition-delay:.18s}<!-- [et_pb_line_break_holder] -->  .mobile-menu.open a:nth-child(4){transition-delay:.24s}<!-- [et_pb_line_break_holder] -->  .mobile-menu.open a:nth-child(5){transition-delay:.30s}<!-- [et_pb_line_break_holder] -->  .mobile-menu.open a:nth-child(6){transition-delay:.36s}<!-- [et_pb_line_break_holder] -->  .mobile-menu .btn{width:100%;justify-content:center;margin-top:26px;<!-- [et_pb_line_break_holder] -->    font-family:\"Inter\",sans-serif;text-transform:none;font-size:1rem;border-bottom:0}<!-- [et_pb_line_break_holder] -->  .mobile-menu .btn::after{content:none}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  @media (min-width:1041px){.sl-nav{display:flex!important}.burger{display:none!important}.btn.sl-hidem{display:inline-flex!important}}<!-- [et_pb_line_break_holder] -->  @media (max-width:560px){.logo-word{font-size:1.2rem}}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  .btn{display:inline-flex;align-items:center;gap:10px;font-weight:600;font-size:.98rem;padding:15px 26px;border-radius:999px;<!-- [et_pb_line_break_holder] -->    border:1px solid transparent;transition:transform .3s var(--ease),box-shadow .3s,background .3s,border-color .3s;will-change:transform}<!-- [et_pb_line_break_holder] -->  .btn.primary{background:var(--grad);color:#07070f;box-shadow:0 10px 40px -12px var(--c3)}<!-- [et_pb_line_break_holder] -->  .btn.primary:hover{box-shadow:0 18px 54px -10px var(--c3)}<!-- [et_pb_line_break_holder] -->  .btn.ghost{border-color:var(--line);color:var(--paper);background:rgba(238,240,251,.03)}<!-- [et_pb_line_break_holder] -->  .btn.ghost:hover{border-color:var(--c1);background:rgba(34,224,230,.08)}<!-- [et_pb_line_break_holder] -->  .btn svg{width:19px;height:19px}<!-- [et_pb_line_break_holder] -->  .btn .arrow{transition:transform .3s var(--ease)}<!-- [et_pb_line_break_holder] -->  .btn:hover .arrow{transform:translateX(5px)}<!-- [et_pb_line_break_holder] -->  .btn.pulse{position:relative}<!-- [et_pb_line_break_holder] -->  .btn.pulse::before{content:\"\";position:absolute;inset:0;border-radius:999px;animation:ring 2.8s infinite}<!-- [et_pb_line_break_holder] -->  @keyframes ring{0%{box-shadow:0 0 0 0 rgba(124,92,255,.5)}70%{box-shadow:0 0 0 18px rgba(124,92,255,0)}100%{box-shadow:0 0 0 0 rgba(124,92,255,0)}}<!-- [et_pb_line_break_holder] -->  header .btn{padding:12px 22px}<!-- [et_pb_line_break_holder] -->  @media (max-width:560px){header .btn.sl-hidem{display:none}}<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- ============ HEADER ============ --><!-- [et_pb_line_break_holder] --><\/p>\n<header id=\"header\"><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/success-lab.fr\/\" class=\"logo\"><!-- [et_pb_line_break_holder] -->    <img decoding=\"async\" class=\"brand\" src=\"https:\/\/success-lab.fr\/wp-content\/uploads\/2026\/07\/LOGO-SUCCESS-LAB-7.png\" alt=\"Success Lab\"><!-- [et_pb_line_break_holder] -->    <span class=\"logo-word\">Success Lab<\/span><!-- [et_pb_line_break_holder] -->  <\/a><!-- [et_pb_line_break_holder] -->  <\/p>\n<nav class=\"sl-nav\"><!-- [et_pb_line_break_holder] -->    <a href=\"https:\/\/success-lab.fr\/\">Accueil<\/a><!-- [et_pb_line_break_holder] -->    <a href=\"https:\/\/success-lab.fr\/index.php\/agents-et-equipes-ia\/\">Agents &#038; \u00e9quipes IA<\/a><!-- [et_pb_line_break_holder] -->    <a href=\"https:\/\/success-lab.fr\/index.php\/nos-prestations\/\">Prestations marketing<\/a><!-- [et_pb_line_break_holder] -->    <a href=\"https:\/\/success-lab.fr\/index.php\/formations-ia\/\">Formations IA<\/a><!-- [et_pb_line_break_holder] -->    <a href=\"https:\/\/success-lab.fr\/index.php\/contact\/\">Contact<\/a><!-- [et_pb_line_break_holder] -->  <\/nav>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"head-right\"><!-- [et_pb_line_break_holder] -->    <a href=\"https:\/\/wa.me\/262693200448?text=Bonjour%20Success%20Lab%2C%20je%20viens%20de%20votre%20site%20et%20j'aimerais%20\u00e9changer%20sur%20mon%20projet.\" target=\"_blank\" rel=\"noopener\" class=\"btn primary sl-hidem\">\u00c9crire sur WhatsApp <span class=\"arrow\">\u2192<\/span><\/a><!-- [et_pb_line_break_holder] -->    <button class=\"burger\" id=\"burger\" aria-label=\"Ouvrir le menu\"><span><\/span><span><\/span><span><\/span><\/button><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/header>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<nav class=\"mobile-menu\" id=\"mobileMenu\"><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/success-lab.fr\/\">Accueil<\/a><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/success-lab.fr\/index.php\/agents-et-equipes-ia\/\">Agents &#038; \u00e9quipes IA<\/a><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/success-lab.fr\/index.php\/nos-prestations\/\">Prestations marketing<\/a><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/success-lab.fr\/index.php\/formations-ia\/\">Formations IA<\/a><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/success-lab.fr\/index.php\/contact\/\">Contact<\/a><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/wa.me\/262693200448?text=Bonjour%20Success%20Lab%2C%20je%20viens%20de%20votre%20site%20et%20j'aimerais%20\u00e9changer%20sur%20mon%20projet.\" target=\"_blank\" rel=\"noopener\" class=\"btn primary\">\u00c9crire sur WhatsApp<\/a><!-- [et_pb_line_break_holder] --><\/nav>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- ============ HERO ============ --><!-- [et_pb_line_break_holder] --><\/p>\n<section class=\"hero\" id=\"top\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"wrap\"><!-- [et_pb_line_break_holder] -->    <pee class=\"kicker\">Protection des donn\u00e9es<\/pee><!-- [et_pb_line_break_holder] -->    <\/p>\n<h1>Politique de<!\u2013- [et_pb_br_holder] -\u2013><span class=\"grad-text\">confidentialit\u00e9<\/span><\/h1>\n<p><!-- [et_pb_line_break_holder] -->    <pee class=\"lead\">La protection de vos donn\u00e9es personnelles, du premier contact jusqu&#8217;\u00e0 la relation client, campagnes publicitaires comprises. Transparence totale sur ce que nous collectons, pourquoi, et sur les droits qui vous appartiennent.<\/pee><!-- [et_pb_line_break_holder] -->    <span class=\"updated\"><span class=\"pulse\"><\/span> Derni\u00e8re mise \u00e0 jour : 21 juillet 2026<\/span><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- ============ INTRO ============ --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"wrap intro\"><!-- [et_pb_line_break_holder] -->  <pee>Chez <strong>Success Lab<\/strong>, la confiance est la mati\u00e8re premi\u00e8re de chaque collaboration. Cette politique explique de fa\u00e7on claire comment vos donn\u00e9es personnelles sont collect\u00e9es, utilis\u00e9es et prot\u00e9g\u00e9es sur l&#8217;ensemble de nos points de contact : le site success-lab.fr, nos formulaires, nos campagnes publicitaires sur Meta (Facebook et Instagram) et Google, ainsi que tout au long de la relation commerciale.<\/pee><!-- [et_pb_line_break_holder] -->  <pee>Elle est \u00e9tablie conform\u00e9ment au R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (R\u00e8glement UE 2016\/679, dit RGPD) et \u00e0 la loi Informatique et Libert\u00e9s du 6 janvier 1978 modifi\u00e9e.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- ============ SOMMAIRE ============ --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"wrap toc\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<h2>Sommaire<\/h2>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<ol><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><a href=\"#responsable\">Responsable du traitement<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><a href=\"#donnees\">Donn\u00e9es que nous collectons<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><a href=\"#finalites\">Finalit\u00e9s et bases l\u00e9gales<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><a href=\"#publicite\">Publicit\u00e9, traceurs et r\u00e9seaux sociaux<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><a href=\"#cookies\">Cookies et gestion du consentement<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><a href=\"#destinataires\">Destinataires de vos donn\u00e9es<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><a href=\"#transferts\">Transferts hors Union europ\u00e9enne<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><a href=\"#conservation\">Dur\u00e9es de conservation<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><a href=\"#securite\">S\u00e9curit\u00e9 de vos donn\u00e9es<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><a href=\"#droits\">Vos droits<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><a href=\"#reclamation\">R\u00e9clamation et m\u00e9diation<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><a href=\"#modifications\">\u00c9volution de la pr\u00e9sente politique<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->  <\/ol>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- ============ CONTENU ============ --><!-- [et_pb_line_break_holder] --><main class=\"wrap\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"section\" id=\"responsable\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sec-head\"><span class=\"sec-num grad-text\">01<\/span><\/p>\n<h2>Responsable du traitement<\/h2>\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <pee>Le responsable du traitement de vos donn\u00e9es personnelles est :<\/pee><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"card\"><!-- [et_pb_line_break_holder] -->      <pee><strong>Emilie Attanasio<\/strong>, en qualit\u00e9 de responsable de traitement<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->      Success Lab, agence de communication et d&#8217;intelligence artificielle<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->      SIRET : 948 403 084 00049<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->      Si\u00e8ge : Saint-Pierre, \u00cele de La R\u00e9union<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->      Courriel : <a href=\"mailto:hello@success-lab.fr\">hello@success-lab.fr<\/a><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->      Site : <a href=\"https:\/\/success-lab.fr\/\" target=\"_blank\" rel=\"noopener\">success-lab.fr<\/a><\/pee><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <pee style=\"margin-top:14px\">Pour toute question relative \u00e0 vos donn\u00e9es, ce courriel est votre point de contact unique et prioritaire.<\/pee><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"section\" id=\"donnees\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sec-head\"><span class=\"sec-num grad-text\">02<\/span><\/p>\n<h2>Donn\u00e9es que nous collectons<\/h2>\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <pee>Nous ne collectons que les donn\u00e9es n\u00e9cessaires \u00e0 la finalit\u00e9 poursuivie, selon le contexte dans lequel vous entrez en relation avec nous.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"card\"><span class=\"label\">Navigation sur le site<\/span><!-- [et_pb_line_break_holder] -->      <pee>Adresse IP, type et version du navigateur, pages consult\u00e9es, dur\u00e9e de visite, donn\u00e9es de connexion et informations issues des cookies (voir section 05).<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"card\"><span class=\"label\">Formulaire de contact et demande de devis<\/span><!-- [et_pb_line_break_holder] -->      <pee>Nom, pr\u00e9nom, adresse \u00e9lectronique, num\u00e9ro de t\u00e9l\u00e9phone, nom de l&#8217;entreprise, secteur d&#8217;activit\u00e9 et contenu de votre message.<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"card\"><span class=\"label\">Formulaires publicitaires Meta (Lead Ads)<\/span><!-- [et_pb_line_break_holder] -->      <pee>Lorsque vous r\u00e9pondez \u00e0 l&#8217;une de nos publicit\u00e9s sur Facebook ou Instagram via un formulaire instantan\u00e9, nous recevons les informations que vous y renseignez volontairement : nom, adresse \u00e9lectronique, t\u00e9l\u00e9phone et, le cas \u00e9ch\u00e9ant, votre besoin ou votre secteur d&#8217;activit\u00e9.<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"card\"><span class=\"label\">Relation client (devis, contrat, facturation)<\/span><!-- [et_pb_line_break_holder] -->      <pee>Coordonn\u00e9es professionnelles, informations relatives \u00e0 votre entreprise, \u00e9l\u00e9ments n\u00e9cessaires \u00e0 l&#8217;ex\u00e9cution de la prestation, donn\u00e9es de facturation et de paiement. Les donn\u00e9es bancaires sont trait\u00e9es directement par nos prestataires de paiement s\u00e9curis\u00e9s et ne sont jamais stock\u00e9es par nos soins.<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"card\"><span class=\"label\">R\u00e9seaux sociaux et publicit\u00e9<\/span><!-- [et_pb_line_break_holder] -->      <pee>Interactions avec nos contenus et nos publicit\u00e9s, identifiants publicitaires et donn\u00e9es de mesure d&#8217;audience, dans les conditions d\u00e9crites en section 04.<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"section\" id=\"finalites\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sec-head\"><span class=\"sec-num grad-text\">03<\/span><\/p>\n<h2>Finalit\u00e9s et bases l\u00e9gales<\/h2>\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <pee>Chaque traitement repose sur une base l\u00e9gale pr\u00e9cise, comme l&#8217;exige le RGPD.<\/pee><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"matrix\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"row\"><span class=\"fin\">R\u00e9pondre \u00e0 vos demandes de contact et \u00e9tablir un devis<\/span><span class=\"base\">Mesures pr\u00e9contractuelles, int\u00e9r\u00eat l\u00e9gitime<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"row\"><span class=\"fin\">Ex\u00e9cuter nos prestations et g\u00e9rer la relation client<\/span><span class=\"base\">Ex\u00e9cution du contrat<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"row\"><span class=\"fin\">\u00c9tablir la facturation et respecter nos obligations comptables<\/span><span class=\"base\">Obligation l\u00e9gale<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"row\"><span class=\"fin\">Vous adresser nos actualit\u00e9s et offres commerciales<\/span><span class=\"base\">Consentement, int\u00e9r\u00eat l\u00e9gitime<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"row\"><span class=\"fin\">Diffuser et mesurer nos campagnes publicitaires (Meta, Google)<\/span><span class=\"base\">Consentement<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"row\"><span class=\"fin\">Am\u00e9liorer le site et produire des statistiques de fr\u00e9quentation<\/span><span class=\"base\">Consentement (cookies non essentiels)<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"row\"><span class=\"fin\">Assurer la s\u00e9curit\u00e9 et le bon fonctionnement du site<\/span><span class=\"base\">Int\u00e9r\u00eat l\u00e9gitime<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"section\" id=\"publicite\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sec-head\"><span class=\"sec-num grad-text\">04<\/span><\/p>\n<h2>Publicit\u00e9, traceurs et r\u00e9seaux sociaux<\/h2>\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <pee>Success Lab con\u00e7oit et diffuse des campagnes publicitaires pour son propre compte comme pour ses clients. \u00c0 ce titre, plusieurs outils de mesure et de ciblage peuvent \u00eatre mobilis\u00e9s. Sauf pour les traceurs strictement n\u00e9cessaires, ils ne sont activ\u00e9s qu&#8217;apr\u00e8s votre consentement recueilli via le bandeau cookies.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"card\"><span class=\"label\">Meta Pixel (Facebook et Instagram)<\/span><!-- [et_pb_line_break_holder] -->      <pee>Ce traceur nous permet de mesurer l&#8217;efficacit\u00e9 de nos publicit\u00e9s, de comprendre les actions r\u00e9alis\u00e9es sur le site apr\u00e8s un clic, et de constituer des audiences de diffusion. Il est d\u00e9pos\u00e9 uniquement apr\u00e8s votre accord.<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"card\"><span class=\"label\">Formulaires instantan\u00e9s Meta (Lead Ads)<\/span><!-- [et_pb_line_break_holder] -->      <pee>Les informations que vous saisissez dans un formulaire publicitaire sont collect\u00e9es au sein de la plateforme Meta, puis transmises \u00e0 Success Lab afin que nous puissions donner suite \u00e0 votre demande. Ce traitement est \u00e9galement soumis \u00e0 la politique de confidentialit\u00e9 de Meta Platforms.<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"card\"><span class=\"label\">Google Ads et suivi de conversion<\/span><!-- [et_pb_line_break_holder] -->      <pee>Ce dispositif mesure la performance de nos annonces sur le r\u00e9seau Google et identifie les conversions (demande de devis, prise de contact) afin d&#8217;optimiser nos campagnes.<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"card\"><span class=\"label\">Mesure d&#8217;audience (Google Analytics ou \u00e9quivalent)<\/span><!-- [et_pb_line_break_holder] -->      <pee>Nous analysons la fr\u00e9quentation du site de mani\u00e8re agr\u00e9g\u00e9e pour en am\u00e9liorer le contenu et l&#8217;ergonomie. Ces statistiques ne sont activ\u00e9es qu&#8217;avec votre consentement.<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"card\"><span class=\"label\">Reciblage publicitaire<\/span><!-- [et_pb_line_break_holder] -->      <pee>Nous pouvons diffuser des publicit\u00e9s adapt\u00e9es aux personnes ayant d\u00e9j\u00e0 consult\u00e9 le site ou interagi avec nos contenus. Vous gardez \u00e0 tout moment la possibilit\u00e9 de retirer votre consentement.<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"section\" id=\"cookies\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sec-head\"><span class=\"sec-num grad-text\">05<\/span><\/p>\n<h2>Cookies et gestion du consentement<\/h2>\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <pee>Un cookie est un petit fichier d\u00e9pos\u00e9 sur votre terminal lors de la visite d&#8217;un site. Nous utilisons quatre cat\u00e9gories de cookies :<\/pee><!-- [et_pb_line_break_holder] -->    <\/p>\n<ul class=\"clean\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<li><strong>Cookies essentiels :<\/strong> indispensables au fonctionnement du site, exempt\u00e9s de consentement.<\/li>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<li><strong>Cookies de mesure d&#8217;audience :<\/strong> statistiques de fr\u00e9quentation, soumis \u00e0 consentement.<\/li>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<li><strong>Cookies publicitaires et marketing :<\/strong> diffusion et ciblage des campagnes, soumis \u00e0 consentement.<\/li>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<li><strong>Cookies de r\u00e9seaux sociaux :<\/strong> partage de contenus et interactions, soumis \u00e0 consentement.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/ul>\n<p><!-- [et_pb_line_break_holder] -->    <pee style=\"margin-top:16px\">Lors de votre premi\u00e8re visite, un bandeau vous permet d&#8217;accepter, de refuser ou de param\u00e9trer les cookies non essentiels. Votre choix est conserv\u00e9 treize mois au maximum, apr\u00e8s quoi il vous sera de nouveau demand\u00e9. Vous pouvez modifier vos pr\u00e9f\u00e9rences \u00e0 tout moment via le bandeau, ou configurer votre navigateur pour bloquer ou supprimer les cookies.<\/pee><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"section\" id=\"destinataires\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sec-head\"><span class=\"sec-num grad-text\">06<\/span><\/p>\n<h2>Destinataires de vos donn\u00e9es<\/h2>\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <pee>Vos donn\u00e9es sont accessibles uniquement aux destinataires suivants :<\/pee><!-- [et_pb_line_break_holder] -->    <\/p>\n<ul class=\"clean\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<li>Emilie Attanasio et les personnes habilit\u00e9es au sein de Success Lab.<\/li>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<li>Nos prestataires techniques (h\u00e9bergeur, outils d&#8217;emailing, gestion de la relation client, solution de paiement), agissant en qualit\u00e9 de sous-traitants et tenus \u00e0 la confidentialit\u00e9.<\/li>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<li>Les r\u00e9gies publicitaires Meta Platforms et Google, dans le cadre des traitements d\u00e9crits en section 04.<\/li>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<li>Les autorit\u00e9s administratives ou judiciaires, lorsque la loi nous y oblige.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/ul>\n<p><!-- [et_pb_line_break_holder] -->    <pee style=\"margin-top:16px\">Success Lab ne vend ni ne loue vos donn\u00e9es personnelles \u00e0 des tiers.<\/pee><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"section\" id=\"transferts\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sec-head\"><span class=\"sec-num grad-text\">07<\/span><\/p>\n<h2>Transferts hors Union europ\u00e9enne<\/h2>\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <pee>Certains de nos prestataires, notamment Meta et Google, sont \u00e9tablis aux \u00c9tats-Unis. Vos donn\u00e9es peuvent donc \u00eatre transf\u00e9r\u00e9es hors de l&#8217;Union europ\u00e9enne. Ces transferts sont encadr\u00e9s par des garanties appropri\u00e9es pr\u00e9vues par le RGPD : la d\u00e9cision d&#8217;ad\u00e9quation li\u00e9e au cadre de protection des donn\u00e9es UE, \u00c9tats-Unis (EU, US Data Privacy Framework) pour les entreprises certifi\u00e9es, et, \u00e0 d\u00e9faut, les clauses contractuelles types adopt\u00e9es par la Commission europ\u00e9enne.<\/pee><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"section\" id=\"conservation\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sec-head\"><span class=\"sec-num grad-text\">08<\/span><\/p>\n<h2>Dur\u00e9es de conservation<\/h2>\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <pee>Nous conservons vos donn\u00e9es pour la dur\u00e9e strictement n\u00e9cessaire :<\/pee><!-- [et_pb_line_break_holder] -->    <\/p>\n<ul class=\"clean\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<li><strong>Prospects et contacts non aboutis :<\/strong> trois ans \u00e0 compter du dernier contact de votre part.<\/li>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<li><strong>Clients :<\/strong> pendant toute la dur\u00e9e de la relation, puis trois ans \u00e0 des fins de prospection.<\/li>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<li><strong>Documents comptables et de facturation :<\/strong> dix ans, conform\u00e9ment aux obligations l\u00e9gales.<\/li>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<li><strong>Cookies et traceurs :<\/strong> treize mois au maximum.<\/li>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<li><strong>Donn\u00e9es de connexion :<\/strong> conserv\u00e9es conform\u00e9ment aux obligations l\u00e9gales en vigueur.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/ul>\n<p><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"section\" id=\"securite\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sec-head\"><span class=\"sec-num grad-text\">09<\/span><\/p>\n<h2>S\u00e9curit\u00e9 de vos donn\u00e9es<\/h2>\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <pee>Nous mettons en \u0153uvre des mesures techniques et organisationnelles adapt\u00e9es pour prot\u00e9ger vos donn\u00e9es contre la perte, l&#8217;acc\u00e8s non autoris\u00e9 et la divulgation : connexion chiffr\u00e9e (protocole HTTPS et certificat SSL), contr\u00f4le des acc\u00e8s, h\u00e9bergement s\u00e9curis\u00e9 et mises \u00e0 jour r\u00e9guli\u00e8res.<\/pee><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"section\" id=\"droits\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sec-head\"><span class=\"sec-num grad-text\">10<\/span><\/p>\n<h2>Vos droits<\/h2>\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <pee>Conform\u00e9ment au RGPD, vous disposez des droits suivants :<\/pee><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"chips\"><!-- [et_pb_line_break_holder] -->      <span class=\"chip\">Droit d&#8217;acc\u00e8s<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"chip\">Droit de rectification<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"chip\">Droit \u00e0 l&#8217;effacement<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"chip\">Droit \u00e0 la limitation<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"chip\">Droit d&#8217;opposition<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"chip\">Droit \u00e0 la portabilit\u00e9<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"chip\">Retrait du consentement<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"chip\">Directives post-mortem<\/span><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <pee style=\"margin-top:18px\">Pour exercer ces droits, \u00e9crivez-nous \u00e0 <a href=\"mailto:hello@success-lab.fr\">hello@success-lab.fr<\/a>. Un justificatif d&#8217;identit\u00e9 pourra vous \u00eatre demand\u00e9 en cas de doute raisonnable sur votre identit\u00e9. Nous nous engageons \u00e0 r\u00e9pondre dans un d\u00e9lai d&#8217;un mois.<\/pee><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"section\" id=\"reclamation\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sec-head\"><span class=\"sec-num grad-text\">11<\/span><\/p>\n<h2>R\u00e9clamation et m\u00e9diation<\/h2>\n<\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"callout\"><span class=\"label\">Protection des donn\u00e9es (CNIL)<\/span><!-- [et_pb_line_break_holder] -->      <pee>Si vous estimez, apr\u00e8s nous avoir contact\u00e9s, que vos droits sur vos donn\u00e9es ne sont pas respect\u00e9s, vous pouvez introduire une r\u00e9clamation aupr\u00e8s de la Commission Nationale de l&#8217;Informatique et des Libert\u00e9s :<\/pee><!-- [et_pb_line_break_holder] -->      <pee>CNIL, 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->      <a href=\"https:\/\/www.cnil.fr\" target=\"_blank\" rel=\"noopener\">www.cnil.fr<\/a><\/pee><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"callout\"><span class=\"label\">Litige commercial (m\u00e9diateur de la consommation)<\/span><!-- [et_pb_line_break_holder] -->      <pee>En cas de litige li\u00e9 \u00e0 une prestation, rest\u00e9 sans solution apr\u00e8s une r\u00e9clamation \u00e9crite adress\u00e9e \u00e0 Success Lab, vous pouvez recourir gratuitement au m\u00e9diateur de la consommation auquel nous avons souscrit :<\/pee><!-- [et_pb_line_break_holder] -->      <pee>CM2C, Centre de la M\u00e9diation de la Consommation de Conciliateurs de Justice<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->      49 rue de Ponthieu, 75008 Paris<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->      Courriel : <a href=\"mailto:cm2c@cm2c.net\">cm2c@cm2c.net<\/a><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->      <a href=\"https:\/\/www.cm2c.net\" target=\"_blank\" rel=\"noopener\">www.cm2c.net<\/a><\/pee><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"section\" id=\"modifications\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"sec-head\"><span class=\"sec-num grad-text\">12<\/span><\/p>\n<h2>\u00c9volution de la pr\u00e9sente politique<\/h2>\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <pee>Cette politique de confidentialit\u00e9 peut \u00eatre modifi\u00e9e \u00e0 tout moment afin de refl\u00e9ter les \u00e9volutions l\u00e9gales, techniques ou organisationnelles. La date de derni\u00e8re mise \u00e0 jour figure en haut de page. Nous vous invitons \u00e0 la consulter r\u00e9guli\u00e8rement.<\/pee><!-- [et_pb_line_break_holder] -->    <a href=\"#top\" class=\"totop\">\u2191 Retour en haut<\/a><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/main><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- ============ FOOTER ============ --><!-- [et_pb_line_break_holder] --><\/p>\n<footer class=\"site-footer\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"wrap\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"footer-grid\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"footer-brand\"><!-- [et_pb_line_break_holder] -->        <img decoding=\"async\" src=\"https:\/\/success-lab.fr\/wp-content\/uploads\/2026\/07\/LOGO-SUCCESS-LAB-7.png\" alt=\"Success Lab\"><!-- [et_pb_line_break_holder] -->        <pee>Agence de communication et d&#8217;intelligence artificielle \u00e0 La R\u00e9union. 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